Delivery: Receive your jacket within 5-7 days. Track orders via Delhivery at www.delhivery.com after dispatch from Mumbai.
Tracking: You’ll get an email and WhatsApp update with tracking details once shipped. Reach out for support; we respond within 24 hours.
Payments: All orders are prepaid, with an option for 30% partial payment and the rest as COD. No refunds/exchanges once hand-painting begins.
Returns/Refunds: Due to the custom nature, no returns or refunds. For size help, contact us, we are happy to help 24/7.
Size/Exchanges: Each jacket is handmade and tailored to order. Please refer to our size chart before selecting. For further sizing assistance, feel free to contact us. With over 6,000 satisfied customers and global delivery experience, we’re confident in providing the perfect fit. Size changes may be accepted at management’s discretion.
Damaged Items: Report damage within 48 hours with a photo via Instagram, Email, or WhatsApp for an exchange. We shall take action on priority and do the needful.